Visual & UI Design
Visual & UI Design

Senior Experience Designer

Minneapolis, MN  |  Contract/Full Time
W2 Salary, Subsidized Health and Dental, Paid Vacation/PTO

Marcomm Inc. looking to hire a Senior Experience Designer

This person supports complex, connected, and innovative omni-channel projects and experiences. They have an intuitive feeling for the way products and experiences should work and a deep understanding of what guests want. They are driven by empathy. They support the work through strong partnership and team collaboration. They challenge assumptions’thinking beyond the expected’to uncover hidden truths and human connections. A successful Senior Experience Designer is an innovative designer, a design thinking advocate, an informed digital expert, a team player, an experience evangelist, a synthesizer and connector’all rolled into one

PRIMARY RESPONSIBILITIES:

  • Design research and insights: partner with Guest Center of Excellence, Creative Strategy, and/or UX Research teams to support empathetic research activities and obtain key insights to shape experiences
  • Experience architecture: map out the full guest experience to define opportunities across campaigns, channels, media and technologies
  • User flows/guest journeys: map guest journeys, user flows and expected behavior
  • Content architecture: translate business needs into a content strategy that works across platforms
  • Prototype design: build out experiences that can be used to gain feedback from guests prior to launch
  • Guest feedback: conduct qualitative research activities to inform and validate our approaches
  • Campaign insights: obtain key campaign metrics to help refine experiences or shape future projects

JOB REQUIREMENTS

  • 6-8 years of creative experience
  • Digital agency experience or equivalent work experience
  • Proven strategic and creative thinker driven by human needs
  • Digitally connected, current on trends and research
  • Ability to manage and execute complex projects/partners through various stages and work with ambiguity
  • Refined communication and presentation skills